Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website www.crystalcrafts.in . By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information: We may collect personal information, including but not limited to your name, email address, postal address, phone number, and payment information when you make a purchase or create an account.

User-Generated Content: Any photos, text, or other content you provide for customizing products may be collected and used to fulfill your orders.

Automated Data: We may collect non-personal information automatically, such as your IP address, browser type, device information, and website usage data through cookies and other tracking technologies. This information helps us enhance your experience on our website.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including custom product creation and shipping.
  • To communicate with you regarding your orders, inquiries, and updates.
  • To personalize your user experience and provide tailored content and recommendations.
  • To improve our website, products, and services.
  • To address security and fraud prevention.
  • To comply with legal obligations.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our business, such as payment processors, shipping companies, and analytics services. We ensure that these service providers adhere to strict confidentiality and security standards.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security but do our best to safeguard your data.

Your Choices

You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We recommend reviewing this policy periodically for updates.