Terms & Conditions
By using this website www.crystalcrafts.in, you agree to abide by these Terms and Conditions. Please read these terms carefully before using our services.
1. Orders and Payment
1.1. Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.
1.2. Pricing: Prices for products are as displayed on the website. We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
1.3. Payment: Payment is required at the time of order placement.
2. Custom Products
2.1. Personalization: When ordering custom products, you are responsible for ensuring the accuracy of any text or images provided.
2.2. Returns and Cancellations: Due to the personalized nature of custom products, we do not accept returns or cancellations once production has begun, except in cases of manufacturing defects.
3. Shipping and Delivery
3.1. Shipping: We will make every effort to ensure timely delivery of your order, but we are not responsible for delays caused by shipping carriers or other factors beyond our control.
3.2. Delivery Address: You are responsible for providing accurate delivery information. We are not liable for undeliverable or misdelivered shipments due to incorrect addresses provided by customers.
4. Return and Refund Policy
4.1. Returns: We accept returns for non-customized products within 5 days of delivery.
4.2. Refunds: Refunds will be issued once the returned item is received and inspected. Refunds will be processed using the original payment method.
4.3. Custom Products: Due to their personalized nature, custom products are only eligible for returns and refunds in the case of manufacturing defects.
5. Cancellation Policy
5.1. Order Cancellation: You may cancel non-customized orders within 24 hours of order placement.
5.2. Custom Products: Custom product orders cannot be cancelled once production has begun.
6. Intellectual Property
6.1. Ownership: All content, including text, images, logos, and designs on this website, is protected by intellectual property rights owned by Crystal Crafts. You may not use, reproduce, or distribute this content without our express permission.
7. Limitation of Liability
7.1. Disclaimer: We make no representations or warranties about the accuracy or completeness of the content on this website. Your use of the website and its content is at your own risk.
7.2. Limitation of Liability: To the extent permitted by law,Crystal Crafts shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or any products purchased through it.
8. Governing Law
8.1. Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Maharashtra.
